Shipping & Delivery Policy

Global shipping details, processing times, and important delivery notes 🌎

Shipping & Delivery | Cottonland.shop

We ship worldwide. Please read the following sections carefully for processing times and international requirements.

📦 Shipping & Delivery Details

Estimated Shipping Times:

Normally 1-2 weeks for standard shipping.

Please kindly understand that, the product processing time will not be included in the shipping and delivery time.

Important Notes:

  1. The shipping fee is changed according to the weight of the package.
  2. Since we can't guarantee there will be always tax free, please kindly understand that our customers are responsible for the local handling and tax fees.
  3. We CAN'T ship packages to PO Box addresses.
  4. Please do leave us your correct phone number, the express companies won't accept packages without phone numbers.
  5. Please place your order with a valid email, the order confirmation, order notices, tracking information and so on will all send to the email you used to place your order.

🌍 International Shipping Restrictions

For the listed places or countries, extra information will be needed for us to ship out your package successfully:

1. Taiwan Province:

  • Please provide us your Chinese name and identification ID number, which are requested when ship your package.
  • Real-name registration at EZ WAY is required to receive your package.

2. Russia:

We ship to Russia, but please kindly understand that the shipping and delivery time will be about a month.

3. Brazil:

Please kindly provide us your CPF number, which is requested to ship out your pacakge.

Important Notice on Argentina:

We currently can't ship to Argentina because of the very high customs. Please kindly understand that our customers are responsible for the customs, but our customers often refuse to pay for them. We will try our best to solve the problem, and will update when we can ship to Argentina.

⚙️ Order Processing Times

Merchandises on Cottonland.shop could be classified into 3 categories: Pre-order items, in stock items and ready to ship items.

1) Pre-order items:

  1. We don't have any stock when we accept orders of pre-order items.
  2. Orders are accepted at pre-set times.
  3. Pre-order items are started producing according to the order quantity.

That means, orders won't be accepted after the pre-order ends, and most of the pre-order items won't be back in stock unless orders open again at another pre-set time.

And if you order the pre-order item once it starts to accept orders, then the total waiting time will be:

Pre-set Time of Accepting Orders + Order Producing Time + Order Shipping and Delivery Time

We always list the processing time in description on each product page.

Example (Pre-order):

If the preorder starts on July 1st and ends on July 14th, and order producing time is about 3 months, and the order ships with standard shipping method. The order will ship out around October 14th and will be arrived around October 30th.

2) In stock items:

Processing time of in stock items are listed on each product page's decription.

Example (In-stock):

If your order placed on January 10th and the processing time of the item you ordered would be 30 days, and you requested to ship your order with standard shipping method. Then the estimated delivery time would be around February 19th.

3) Ready to ship items:

Ready to ship items can be shipped out within 2 working days.

Processing time does not include Sundays or holidays. Processing time is NOT included in the shipping and delivery time.

🔗 Tracking & Support

Track Your Package:

You can track your package here: https://www.17track.net/en

Contact Support:

Please contact us immediately by emailing to Cottonland0920@gmail.com for any delays, concerns or questions.

Thank you for choosing Cottonland.shop! ❤️