Privacy Policy
Privacy Policy | Your Data Safety
We value your privacy as much as we value our dolls. Your trust is paramount to us 🌷
Privacy Policy | Cottonland
At Cottonland, we take your online safety seriously. This document explains what information we collect when you visit our site, how we use it, and how we protect it. By using our website, you agree to the terms outlined below.
🌸 The Information Cottonland Collects
We collect information to help us provide a seamless shopping experience. This information is gathered in two ways:
Personally Identifiable Information (PII):
This is information unique to you, which you provide when registering or placing an order:
- Contact and Account Details: Name, Email Address, Phone Number, Password.
- Shipping and Billing: Street Address, Post Code, City, and Country.
- Payment Information: Processed securely by third-party payment gateways (we do not store sensitive payment details directly on our servers).
Non-Personally Identifiable Information (Non-PII):
This information is aggregated and compiled using technologies like cookies to understand visitor traffic and preferences, helping us improve the site.
💖 The Use of Your Information
We use the collected information strictly for the following purposes:
- Order Fulfillment: To process and deliver your package successfully via our shipping partners.
- Site Usability: To make the site easier for you to use by not requiring you to enter the same information multiple times.
- Content Creation: To help us create content and products that are most relevant to your interests.
- Communication: To alert you to new products, services, sales, and special promotions we offer.
- Order Processing Issues: If we encounter a problem with your order, we will use your provided personal information (phone or email) to contact you immediately.
📧 Email Addresses and Newsletters
When you register or place an order, you may receive promotional notices and newsletters. Your participation in receiving these is voluntary.
Email Content We Send:
- Transaction mail (Order confirmation, payment receipts).
- Shipping notification with tracking information.
- Promotional updates, weekly deals, and activity announcements.
How to Unsubscribe:
You can unsubscribe from promotional newsletters at any time by using the dedicated link provided at the bottom of any email newsletter, or by adjusting your subscription settings in your personal account area after logging in.
🔒 Privacy Security and Information Sharing
We are deeply committed to protecting your privacy. We adhere to the following strict principles:
No Selling of Information:
We will not sell, trade, or rent your Personally Identifiable Information to other companies as part of our regular course of business.
Security Measures:
We use the latest in encryption technology to protect your data. All employees hired by Cottonland must sign a strict confidentiality agreement that prohibits them from disclosing any customer information to unauthorized individuals or entities.
Necessary Sharing:
We only share necessary information with trusted third parties to fulfill your service requests:
- Shipping Companies: Share your address and phone number to ensure your package is delivered.
- Payment Processors: Share payment details securely to validate and process your transaction.
If you have any questions regarding our Privacy Policy, please contact us at cottonland0920@gmail.com. Thank you for shopping with Cottonland! ❤️